General information for all shipments.
If the selected payment mode is a bank transfer, the order will be sent only after reception of the bank transfer copy.
No delivery will be made on Saturdays or holidays.
Your order will be delivered at any time between 8 AM and 8 PM from Monday to Friday (except holidays). The signature on the receipt or the delivery note is required for the delivery.
Remember that Canary Islands, Ceuta and Melilla are not part of the EU customs territory, so shipments are subject to taxes and/or customs duties. Customs fees will be paid by the customer and will not indicated in our invoices. In most cases, charges will be invoiced at the delivery by transporters, although you can receive a notice by mail requiring you to personally pay these charges in order to receive your parcel.
If you are not at your address to receive your parcel, the transporter will leave a note and a second attempt will be made the next labour day. If the first and second attempts are unsuccessful, the transporter will leave the parcel during 15 days at the post office indicated on the notice.
The user will be obliged to check the parcel content at its reception and immediately notify us any problem. 48 hours after receiving the order, we will not accept the return of material due to a transport problem.
|Destination||Price (€)||Delivery time|
|Spain peninsula and Balearic Islands||6 + IVA||24-48 hours per MRW|
|Canary Islands, Ceuta and Melilla||12€ +IVA||Certified mail|
|Rest of Europe||Postage due||–|
For you order, select payment by bank transfer and confirm the order, a data bank request will appear to allow you to do the payment. We will also send you an e-mail to the address you indicated us when you registered, to communicate you information concerning your order and how to do the payment.
Once the payment has been done, the customer must send a copy of the bank transfer by e-mail to firstname.lastname@example.org. Once received the confirmation, the commercial service will authorize the shipment.
Order by telephone or email
Contact us to place your order or for any other question.